Privacy Notice

When we use your personal data, Leeds City Council is the data controller.

As the data controller, we must:

  • only keep the data that we need to provide services and do what the law says we must
  • keep your records safe and accurate
  • only keep your data as long as we have to
  • collect, store and use your data in a way that does not break any data protection laws

Things you can do to help us:

  • tell us when any of your details change; and
  • tell us if any of the information we hold on you is wrong

What is personal data?

Personal data is information about a living person that means we can work out who they are such as name, address, telephone number, date of birth, bank details etc. This can include written letters, emails, photographs, audio recordings and video recordings.

Some data is called ‘special category data’, which is more sensitive and we have to look after it more carefully. This includes details of ethnic origin, religious beliefs, sexual orientation, trade union membership, health data, biometric (e.g. fingerprints, facial recognition) and genetic (e.g. DNA) data.

Why we collect and store personal data

For some of our services, we need to use your personal data so we can get in touch, or provide the service. We can use your personal data under many different laws. The main ones for the Council are the Local Government Acts and the Localism Act 2011, but there are hundreds more. More information on Statutory duties of local authorities can be found on GOV.UK.

Some of these laws may have been updated since then, and new ones added. You can see more details for each service area below.

In many cases there is a law that says either that we must or we can process your data, and we can do so without your consent or permission.

For some services we process your data under a contract e.g. your leisure centre membership or concert ticket sales.

Where we do not directly provide the service, we may need to pass your personal data onto the organisations that do. These providers are under contract and have to keep your details safe and secure, using them only to provide the service. You can find our list of contracts that shows the companies we deal with on YORtender – the procurement portal for Yorkshire and & Humber, and on our Leeds City Council publication scheme page .

Using your personal data

We will use your data to:

  • provide council services and anything we must do by law
  • carry out our regulatory, licensing and enforcement roles which we have to do by law
  • make payments, grants and benefits and spot fraud
  • listen to your ideas about council services
  • tell you about council services
  • analyse statistical data so we can plan how we provide services
  • create anonymised data to help improve services and to be published to the Data Mill North and/or Leeds Observatory under an Open Government Licence
  • create anonymised health related data to improve the health of the population we serve

Any anonymised data will not contain any personal information which means that individuals cannot be identified.

Joined-up services within the council

We share your data between services within the council so that we can keep our information on you as up-to-date as possible and so that we can improve our services to you. For example, if you tell the housing team you have moved, they will pass this information on to other parts of the council such as the council tax team. Staff can only see your data if they need it to do their job.

Organisations we share data with

We are allowed to share data with many partners who help us to deliver services to you.

Data Protection Officer

The Data Protection Officer is entrusted to monitor the council’s compliance with the:

  • Data Protection Act 2018
  • The General Data Protection Regulation (GDPR)
  • All relevant council policies and procedures in relation to the handling and protection of personal data

Contact details for the Data Protection Officer can be found on our Data Protection Officer page .

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 10 January 2020.